Shipping policy

Welcome to MonyHome.com! We specialize in high-quality bedding products and are committed to ensuring a smooth shipping experience. Please read our shipping policy carefully before placing an order.

Shipping Locations

We currently ship only within Egypt. If your location is not listed, please contact our customer support team for assistance.

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.
During peak seasons or high demand periods, processing times may be slightly longer.

Shipping Methods & Delivery Times

Standard Shipping: Estimated delivery within 5-7 business days.

Shipping times may vary due to factors beyond our control, such as customs delays, weather conditions, or carrier issues.

Shipping Fees

Free shipping is available for orders over 5000 LE.
Shipping costs for orders below this amount will be calculated at checkout.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking details. You can track your package using the provided tracking number on our carrier’s website.

Lost, Stolen, or Damaged Packages

If your package is lost or stolen, please contact us at support@monyhome.com as soon as possible.
If your package arrives damaged, please take photos and notify us within 7 days of delivery for assistance.